Now Hiring - Tent Sales Administrator in Portsmouth, RI

PEAK Event Services is proud to be the premier event rental and tenting company in New England! Joining the PEAK team means being part of a team that makes it happen. At PEAK, we find joy in bringing important moments to life. To our clients, it all feels like magic, but in reality, there’s a lot of work that goes into our work — strategy, creativity, and grit. Each new event brings its own brand of challenges, and we’re just the team to solve them. We’re motivated and inspired to deliver unique experiences in our own ingenious ways. This extra effort and determination helps us deliver stressless events for our clients, while providing us with transformative opportunities to learn, grow, and spread joy.

What You'll Do

The Tent Sales Administrator for the Newport Tent office is responsible for coordinating and communicating all inbound inquiries received and assign accordingly as well as managing the day-to-day tasks of the office. This position is tasked with assisting the sales consultants as well as staying up to date on their potential inquiries and current projects. This role understands the team’s availability and can forecast schedules in order to take on additional volume so that we may maximize productivity. It is important that this role understands prioritization and maintains a level of professionalism while taking calls and sending emails. This position is located in Portsmouth RI.

The Tent Sales Administrator should have the ability to assess clients, high volume dates and high-level requests and then respond appropriately in a timely manner. This role requires flexible hours and an adaptable mindset and should also have a strong focus on working to continuously improve the accuracy of the collected information required by the Sales Team. This position reports to the Senior Manager of Tent Sales.

The Day-to-Day

• Collect all necessary information from potential clients to Tent Sales team as directed
• Assisting the sales team as needed with proposals and orders
• Maintain a dedicated tenting phone line and email inbox for Tent Sales
• Maintain file management and production schedule creation / maintenance within our Co-Construct software
• Demonstrated ability to be flexible and have a “Make it Happen” attitude
• Daily and weekly check ins with the salespeople
• A sense of “traffic controller’ position between outside clients and our salespeople
• Responsible for weekly updates, tracking all incoming inquiries and reporting on our weekly and monthly findings for future knowledge
• Accountable for the Pipeline Calendar of inbound inquiries for Store 5
• Maintain a positive attitude and strong customer service focus
• Maintain professional standards of integrity and honesty in representing the company
• Maintain the quality service standards of the Company
• The commitment to work the hours that the job requires, particularly during seasonally peak times of the year in order to accomplish the responsibilities of the job
• Regularly meet with the Senior Manager of Tent Sales to review weekly sales activities, progress on goals, and the status of the department’s performance

What We're Looking For

• Strong communication and verbal skills with a customer service background
• Strong time management skills with a proven ability to meet deadlines
• Ability to prioritize certain needs and projects within the workday if requested by a Senior team member
• Excellent organizational skills and attention to detail
• Strong analytical and problem-solving skills
• Ability to collaborate with levels within the organization
• Proficient with Microsoft Office Suite and inventory software (preferably POR)
• Performs other duties as assigned or necessary for Department needs
• Experience in related field preferred

Why You’ll Like Working Here

• Our incredible compensation combo of Competitive Pay, Paid Time Off + Paid Holidays
• Support for your personal life + wellbeing
• We like to celebrate + we do it often!
• Encouragement for Volunteer Days + giving back to our communities
• We foster and embrace an inclusive and diverse work culture

Compensation and Our Full Suite of Benefits

• Base Salary: $22 - $26/ hour
• Quarterly Tent Bonus based on maintained metrics
• Medical, Dental + Vision Insurance
• Company-Paid Basic Life + AD&D Insurance
• Short Term & Long Term Disability Insurance
• Telehealth + Wellness
• Flexible Spending Accounts (FSAs)
• Employee Assistance Program
• Travel Assistance
• 401K Retirement Plan + Employer Matching

More About Us

• We’re not just a rental events company – our PEAK Code drives the work we do, every day.
• We’re partners in problem solving. We collaborate in order to push through challenges and succeed together.
• We are employers of respect. Our relationships mean the world to us and we hold ourselves to the highest level of accountability.
• We are advocates for our communities. From sponsoring events and organizations to volunteering and donating our time, we support our communities and are committed to social responsibility.
• We are keepers of the craft. Our attention to detail, commitment to excellence and devotion to our clients allows us to go “Above and Beyond”.

PEAK is an EEO Employer. We seek diversity and culture-add candidates, not necessarily “culture-fits” or more of the same. We believe diversity makes us better, and we seek to create a workplace where all feel a sense of belonging. Please let us know if you need any assistance or accommodation in the application process.